Shipping Policy | Skeppshult - Fast & Secure Cast Iron Cookware Delivery

Shipping Policy

Effective Date: July 1, 2025

At Skeppshult, we believe every order deserves care, precision, and transparency. This Shipping Policy outlines how we get your cookware from our hands to yours—and what to expect along the way.

1. Order Processing

1.1 Processing Time

Most in-stock orders ship within 2 business days (excluding weekends and holidays). During busy seasons, processing may take a little longer.

1.2 Order Verification

We may verify your information before shipping to protect against fraud. If verification is needed, we’ll reach out—this may slightly delay shipment.

2. Shipping & Delivery

2.1 Carriers

We ship using trusted partners like UPS and Canada Post to ensure safe and timely delivery.

2.2 Shipping Options

You’ll see all available delivery methods at checkout—choose what works best for you.

2.3 Estimated Delivery Times

Delivery windows vary based on location and shipping method. While we do our best to meet these timelines, delivery is not guaranteed due to factors like weather, customs delays, or carrier disruptions.

2.4 Tracking Your Order

Once your order ships, you’ll receive a tracking number and link so you can follow your shipment every step of the way.

2.5 Split Shipments

Some orders may arrive in multiple shipments. You’ll receive tracking info for each one.

3. Shipping Costs

3.1 Rates

Shipping costs are calculated at checkout based on destination, order weight, and selected method.

3.2 Free Shipping

We occasionally offer free shipping promotions. Eligibility and conditions will be clearly stated during those periods.

4. International Orders

4.1 Duties & Taxes

International customers are responsible for any import duties, taxes, or fees charged by your country. These are not included in our pricing.

4.2 Customs Delays

Please check your local import regulations before ordering. Skeppshult is not responsible for customs-related delays or issues.

5. Shipping Accuracy

5.1 Addresses
Please double-check your shipping address at checkout. We can’t be responsible for delays or failed deliveries due to incorrect or incomplete addresses.

5.2 No P.O. Boxes
We do not ship to P.O. Boxes—please use a valid street address.

5.3 One Address Per Order
We currently ship to one address per order. If you need multiple shipments, please place separate orders.

5.4 Modifications
Once an order is placed, changes may not be possible. Contact our team ASAP, and we’ll do our best to help.

6. Lost or Damaged Packages

6.1 Lost Packages
If your package is marked as delivered but hasn’t arrived, contact us within 7 days. We’ll work with the carrier to investigate.

6.2 Damaged Shipments
If your box arrives damaged, please refuse delivery or document the damage with photos. Contact us within 48 hours so we can make it right.

7. Need Help?

We’re here for you. If you have questions about your shipment or need support, reach out anytime.

Email: info@skeppshult1906.com

Contact Form: skeppshult1906.com/contact

8. Policy Updates

This Shipping Policy may be updated from time to time. Any changes will be posted here, and the revised version will take effect immediately.